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Customer Feedback / Complaints
At CBB Bank, we are always looking for ways to improve our service, and hearing from our customers is a key part of improving our service.
How to submit a complaint
We take complaints seriously and are committed to researching, resolving, and communicating the complaint resolution to you. If you have a complaint about the service you received, we want to hear about it so that we can provide you with the best banking experience possible. Please submit your complaint through any of the following options.
